Presenting Hospitality Training at IHH Prambanan Klaten
InJourney Destination Management (IDM) and Yogyakarta International Airport InJourney Airport hosted the InJourney Hospitality House in Kebondalem Kidul Village, Prambanan, Klaten. The training was attended by 120 participants from 12 tourist villages in Klaten Regency. The participants, consisting of tourism activists and MSMEs, participated in the training, which presented local hospitality and excellent service to visiting tourists.
This intensive training, which will last for three days, from October 14 to 16, 2025, is a concrete effort to support the Government's vision of realizing quality tourism in the Prambanan World Cultural Heritage area.
IDM Sustainability Division Head Ismiyati emphasized that sustainable tourism is achieved through collaboration between various stakeholders in the destination area.
"Collaboration is key, because without community support, tourism will not be sustainable. Without professional tourism operators, the tourism experience will be diminished. Without environmental protection, tourism attractions will be lost," he explained.
Kebondalem Kidul Village, located near Prambanan and Sojiwan Temples, plays a vital role as a gateway for tourists from Central Java to the Special Region of Yogyakarta. Improving the quality of human resources in this village is expected to provide a memorable first impression for every visitor.
IHH participants were given theoretical material and direct practice regarding the importance of service with a smile, greetings and salutations, how to handle complaints, and building a positive and professional self-image.
IHH Prambanan participant Daris Rahmansyah said that through this training he was able to gain knowledge and soft skills that were useful for developing his own potential and that of his village.
"Through this training, we gained a lot of new knowledge and insights. I hope this training will raise awareness among the younger generation to develop the potential of their respective villages," explained the tourism activist from Nglinggi Village, Klaten.
Meanwhile, Mohamad Rachmadian Narotama, Secretary of the Tourism Study Program at Gadjah Mada University, expressed his appreciation for InJourney's initiative. He stated that one of the most crucial components in tourism development is the development of human resources, who are at the forefront of tourism services.
"Sometimes human resource development occurs naturally. In Bali, Borobudur, and Yogyakarta, people see opportunities and learn on their own. But in some cases, interventions can be implemented, in places that haven't yet become popular accommodations, like Prambanan. This helps people open up to tourism, at least understanding the perspective of tourist behavior. This allows them to better serve them," he concluded.
