InJourney Hospitality House Improves Excellent Service in Kulon Progo

InJourney Destination Management together with Angkasa Pura I presents intensive training titled InJourney Hospitality House for tourism actors in the Kulon Progo area, DI Yogyakarta. This three-day training is conducted to present world hospitality as one of the basics of implementing excellent service to realize quality tourism in Indonesia.

This environmental social responsibility (TJSL) program was attended by 120 participants consisting of various professions, including tourism actors, restaurant owners, UMKM actors, BUMDes members, Village Apparatus, Karang Taruna, security units and others.

This intensive training consists of four training modules, namely how to behave and communicate in service ( hospitality communication ) to support excellent service with typical Indonesian hospitality.

"Hopefully, this activity will broaden our knowledge and understanding of Kulon Progo's unique Indonesian hospitality and service. This will ultimately boost tourism, especially in Kulon Progo Regency," explained Ike Yutiane , Stakeholder Relations Manager of PT Angkasa Pura I Yogyakarta International Airport, at the opening of the event on Wednesday (June 26, 2024).

Ryan Eka Permana Sakti, Corporate Secretary of InJourney Destination Management, stated that this training provides a stepping stone for tourism operators in the Kulon Progo region. As the gateway to Yogyakarta and Central Java, tourism operators in Kulon Progo are expected to demonstrate a welcoming presence to both domestic and international tourists.

"This training is a momentum to prepare ourselves to move up a class to be even better. Not just being a spectator from the sidelines, but becoming a major player in the midst of Kulon Progo tourism development," he explained.

Sri Warningsih (53 years old), owner of the Cemara Indah Food Stall at the Glagah Beach destination, Kulon Progo, said that through this training she was aware and committed to implementing excellent service for her employees to guests who came.

"The implementation of excellent service presented in this training makes us able to serve guests politely, with polite greetings and we will implement it in our food stall, which is carried out wholeheartedly by our employees," he said.

InJourney Hospitality House , presented by PT Aviasi dan Pariwisata Indonesia (Persero), or InJourney, a state-owned aviation and tourism holding company, aims to showcase Indonesia's distinctive hospitality to the world. This training is an effort to boost tourism by supporting local tourism through enhancing cultural experiences with strong local expressions, innovation and collaboration, and improving service standards in the region.

Corsec IDM also hopes that through this training, intensive communication can be realized to produce synergy among tourism actors in the Kulon Progo area. This synergy is expected to encourage increased tourism development and the economy of the surrounding community.

"We know that the development of Kulon Progo is massive and advanced. We hope that there will be communication and synergy to mutually develop Kulon Progo according to their respective portions. So that together we can advance tourism and the regional economy," he concluded.