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Background: PT TWC and BKB Establish New Agreement on Guide Use at Borobudur Temple Background: PT TWC and BKB Establish New Agreement on Guide Use at Borobudur Temple
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PT TWC and BKB Establish New Agreement on Guide Use at Borobudur Temple

List of contents:

PT TWC AND BKB SET NEW AGREEMENT ON GUIDE USE AT BOROBUDUR TEMPLE

(Press Release)

PT Taman Wisata Candi Borobudur, Prambanan & Ratu Boko (Persero) (TWC) together with the Borobudur Conservation Agency (BKB) held a coordination and evaluation meeting on the implementation of visitation regulations at Borobudur Temple on Friday (11/12) in the Awadhana Room, Manohara Borobudur Unit. During the pandemic, the visitation regulation policy at Borobudur Temple Tourism Park was adjusted to the implementation of applicable health protocols to ensure visitor safety and comfort in accordance with CHSE standards, namely wearing masks, maintaining distance and washing hands or using hand sanitizer with facilities provided by the destination management.

The BKB, within its Standard Operating Procedures (SOP) for visits to Zone 1 of Borobudur Temple, established a policy of providing guides for visitors ascending to Zone 1 of Borobudur Temple at the beginning of the pandemic, with the aim of enhancing educational value and assisting in monitoring health protocols. However, the implementation and effectiveness of the guides have not met the expectations of visitors and tourism stakeholders.
"We received reports from visitors and tourism actors who submitted complaints on social media regarding the inconvenience of visiting Borobudur Temple, especially regarding the obligation for visitors to use the services of a paid guide if they wish to visit Borobudur Temple.
"We apologize for any inconvenience during your visit and are currently conducting an evaluation with the Borobudur Conservation Center to determine a more appropriate policy," said Emilia Eny Utari, Corporate Secretary of TWC.

"The purpose of implementing guides in the Borobudur Temple area was to improve the quality of visits during the pandemic. However, there were discrepancies in their implementation on the ground. We, as managers of Zone 1 and Zone 2, have evaluated the procedures to adapt them to current conditions," explained Wiwit Kasiyati, Head of the Borobudur Conservation Center.

As a result of the evaluation and coordination discussion, TWC and BKB have made a Joint Agreement Minutes "Evaluation of Tourist Visit Arrangements in Zone 1 of Borobudur Temple" which stipulates that the use of guides in Zone 1 of Borobudur Temple will no longer be implemented starting December 15, 2020 until the ratification of changes to the Visit Procedures to Zone 1 of Borobudur Temple in the Era of Adapting to New Habits during the Covid-19 Pandemic by the Director General of Culture.


Head of PT TWC Task Force (Corporate Secretary): Emilia Eny Utari
TWC task force call center: 0823-2700-0787
Tel: +62 274 496 402
Fax: +62 274 496 404
Website: www.borobudurpark.com
E-mail: corporate@borobudurpark.co.id
info@borobudurpark.co.id
 
BKB Cultural Heritage Preservation Reviewer: Brahmantara
Phone number : +62 293 788 225
Fax: +62 293 788 367
E-mail : bkborobudur@kemdikbud.go.id